ACT! by Sage is a very popular contact management program that's been used around the world for many years. Rather than presenting a dry, point-by-point comparison chart, here's some facts about Legrand CRM that ACT! users might find interesting.
Rock Solid Database
Legrand CRM is based on rock solid and well implemented Microsoft database technology. Whether you're using Legrand CRM Pro Edition, or the Microsoft SQL based Legrand CRM Corp Edition, your customer database:
Will *not* need regular reindexing
Will *not* need rebuilding
Is not likely to ever suffer any form of data corruption or lost data
What's more, because your customer data is stored in such an open and reliable database, it's easy to get to and interface with other applications. Unlike ACT! you do not need to purchase an unlock password to access your data via ODBC.
Speed, speed and more speed.
Legrand CRM is super fast. Even searches and sorts on large databases will only take a short time. Legrand CRM is snappy on older machines and positively zooms along on the latest PCs
Accounting Integration is not an afterthought.
Legrand CRM integrates with most major small to medium business accounting systems. Whether you're running QuickBooks, MYOB, AMB, Sybiz, Pastel or other systems, Legrand CRM synchronizes your companies and contact as well us being able to use accounting information to help sales, marketing and customer service.
Legrand CRM's Accounting Integration is part of the product. It's not a third party driver or link, and requires no extra software installation.
Marketing.
Legrand CRM includes a comprehensive sales management module. However, to get a total picture you need to go beyond just sales management and keep track of marketing campaigns, promotions and most importantly, which activities actually result in the most sales leads.
The Legrand CRM Marketing Module does exactly that.
Customer Service.
Whether some form of service work is the mainstay of your business or you just need to provide after sales support for goods or services you sell, you'll find the comprehensive Legrand CRM Customer Service Module an ideal choice. This is not add on software and is installed with every copy of Legrand CRM and integrates totally with all aspects of your customer database. It simply needs an optional unlock key to be purchased to activate it.
We're passionate about Small Business Customer Management.
At Legrand, small business customer management is all we do. Legrand CRM is not the lower end of a larger portfolio of products that range all the way up to Enterprise solutions for Fortune 500 companies.
The vast majority of our customers are small to medium sized business and they're the people we love dealing with!
We don't outsource any of our customer support to third party companies or call centers in other countries. All our support staff are in the same office as our software developers and work closely with them to ensure the ongoing quality of the product.
Make the move.
If you'd like to know more about Legrand CRM, please feel free to contact us directly or find your nearest Legrand Partner for more information.
Extend the Power of Your Legrand CRM
Tailor Legrand CRM to meet your unique business needs with these optional add-on modules.
Customer Service Module
Track customer service from initial contact through resolution with this practical and inexpensive solution for managing and measuring issues.
Item Tracking Module
Turn past sales information into targeted marketing and sales opportunities. This module helps you leverage the information in your customer database, tracking physical or service "items" that you sell to customers.
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